M O N O T O N Y

can you believe it? week 8… never got this far in the game and i plan to press on. to victory!
-logged@2105

i seemed to have assigned myself to organizing or at least helping the organization of the weekend team outing. the past week’s morale has been at its all time low and we really needed to go out. talk this over. the weekend gave our team a total of 8 csats divided amongst 5 people. it would have been really great but we also have 3 dsats from one person.. 1 dsat from one moar and 2 midsats from another person. they got extensive chewing from riki. i hope there’s something we can do to help everyone out.
-logged@2119

got another csat tonight for the team. yay! so happy… break’s over. werk werk!
-logged@0211

if he weren’t boss gadong i would have hit him in the face when he rang the bell in front of me while i was on a call. lols for alls.
i love it everytime the bosses come around our stations and tell us we did a good job. it greatly boosts our morale. it makes me happy. do not ask for whom the bell tolls… hahahahaha! we have this thing at work where everytime you get an uber awesome survey from a customer declaring your uber awesomeness to the rest of hp, the managers walk around the production floor ringing bells for the heroes and giving them rewards for their efforts. that’s why i try hard. that’s why our team tries hard, works hard, so at the end of the day, we get to play hard and enjoy it.
-logged@0537

i wonder if there’s a new batch of… hp techs joining the ranks soon.
-logged@0538

new stations… i guess, not that people don’t like it but, we have gotten used to being where we used to sit that this feels almost alien to us. but the thing is i got everyone sitting together in one place which is a good thing. we can keep a watchful eye over each other and hope that this will be a better day. i still wonder though, if this is how soldiers feel in the frontlines, whilst figthing a war they’re supposed to fight.. not knowing whether they’re winning or whatever. i failed to go in early bigtime. i got here with people all over the place. i hope the queue is manageable tonight. i need rest. i have been awake since 2 am last night thanks to leenie..
-logged@2117

they don’t like it any better than i do but, i was gonna say we don’t have a choice, but i got to thinking we actually do. the choice was made by me. i came in furst. i chose where we sit. they could have sat at their usual seats but simon told me it would be better if everyone sits together so it would be simpler to watch over us. i see his point. i hope the others do too.
-logged@2126

first half of the shift was too busy. people are taking in too much calls. i got lucky enough to take one long pleasant call, one where i had to conference with the isp to completely resolve the issue. it was like being on an hour of avail time. practically just sitting there and doing nothing until the other tech from verizon finished installing and updating the antivirus and antispyware of the cx. but fact remains… i am hungry. very hungry. but no. i will not falter.
-logged@0424

it might be because we didn’t have cash, could be because we were just really tired.. or maybe we just wanted to sleep as soon as possible. it could be a lot of other reasons too, but for me, it was mainly because i just didn’t have the heart. it feels bad. i didn’t feel like drinking.. or playing.. tired. is this how everyone else feels? is this what everyone has on their minds? pressure? of course there’s pressure. there will always be pressure. if it weren’t for pressure there wouldn’t be diamonds. any job without pressure would either pay you peanuts or is just waaaaaaay too corrupt for words. of course corruption would always be there… but not in those horrendous amounts.
-logged@2129

just got off the phone and into my first break. the night is young… 2 am… i still have a long way to go. take 1 phone call and then take my lunch… i haven’t gotten a single LEP issue since yesterday, but as i said.. the night is young. i will log in in a couple of minutes. the last call i had was too pleasant. i finally processed my first revgen. per incident billing. good thing my customer was in a good mood and i was really really nice to him and he has a filipina wife so when he asked where i was, and i told him, he was quite amazed at how much i sound like i’m not from here. well.. maybe i’m not. we’ll never know now i guess…
-logged@0206

now lori was, grateful. carepack warranty. was out of scope, but i figured i could solve the issue for her so i tried. did my best. and it worked. i imagined hp hiring a sniper. his gun pointed at my head. waiting for me to do something out of the process again. pulling the trigger. and bam. i’m out of a job. they think i like it here.. the team. i must admit this has been one of the most convenient jobs i ever had. i can actually buy myself stuff i never got to buy when i was working in manila because of higher cost of living. i’m doing my best here, because there’s
nothing more i can do. i might call it a deathtrap.. a hellhole.. or any other bad place.. but fact remains.. it has always been better than what i was used to. that’s why i am thankful to say the least. thankful. relieved. not really happy. but contented. i could ask for more but right now, i’m not in the position to demand something. but i will get there. soon. i hope.
-logged@0347

i finally found a way to take this home. get it online. and share my boringitis with the rest of the world. i’m hoping its all going to be alright, somehow…
-logged@0521

trying? you’re not trying… you’re whining. stop whining and start trying.
-logged@0524